Privacy Policy

1. Introduction

This Privacy Policy describes how HOTEL LEO SAI PALACE and its affiliates (“we, our, us“) collect, use, share, and protect your personal data through our website https://leosaihotelandrestaurants.bookone.io/ (hereinafter referred to as Platform). By using our Platform, you agree to this Privacy Policy. If you disagree, please do not use the Platform.

2. Collection of Personal Data

Identity Data: Name, Date of Birth, Address, Email, Phone Number
Payment Data: Bank account, card details
Biometric Data: Facial features (with consent)

We may also collect indirect data such as preferences or usage behavior on the Platform.

3. Usage of Data

Booking handling and fulfillment
Enhancing customer experiences
Resolving disputes and troubleshooting
Informing you about offers, updates, and services

4. Sharing of Data

We may share your data with internal entities, third-party providers, or government agencies as required.

5. Security Precautions

We implement secure measures to protect your data but cannot guarantee complete security over the internet.

6. Data Deletion and Retention

You can delete your account via the settings. However, data may be retained if necessary for fraud prevention.

7. Your Rights

You may access, rectify, update, or request data deletion. Contact the Grievance Officer for assistance.

8. Consent

By using the Platform, you consent to data collection, use, and sharing. You may withdraw consent by contacting the Grievance Officer.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified as required by law.